A Trusted Partner for Kidney Health Across Your Region

Quality Insights is honored to serve as your Centers for Medicare & Medicaid Services End-Stage Renal Disease Network contractor. With more than 50 years of experience improving health across the mid-Atlantic and beyond, we bring deep expertise, proven partnerships, and an unwavering commitment to every patient, family, and facility in our network.

Submit a Request or Question

What We Offer

Networks & States

Who We Serve

Network 2

New York

Network 3

New Jersey · Puerto Rico · U.S. Virgin Islands

Network 4

Delaware · Pennsylvania

Network 5

DC · Maryland · Virginia · West Virginia

Quality Insights ESRD Network Coverage Map

Network 10

Illinois

Network 11

Michigan · Minnesota · North Dakota · South Dakota · Wisconsin

Network 12

Iowa · Kansas · Missouri · Nebraska

About Quality Insights

More Than 50 Years Improving Health

Founded in 1973, Quality Insights has grown from a regional health improvement organization to a nationally recognized leader in quality improvement, data analytics, and continuing education — serving patients, providers, and communities across the country.

We are a nonprofit, and that mission-driven focus shapes everything we do. As your End Stage Renal Disease (ESRD) Network, we will work alongside you — not above you — as a change agent, trusted partner, and navigator for the kidney care community. We have extensive experience with CMS quality improvement programs, including our prior work as an incumbent ESRD Network serving nine states and territories, where our team helped more than 22,000 patients transition to home dialysis and supported over 11,000 transplants.

We understand what ESRD patients face. We understand what dialysis facilities need. And we are ready to build this new chapter together.

How We Help

Services for Every Member of the Kidney Care Community

Patients & Families

Support, guidance, and advocacy

Help with treatment options — home dialysis, in-center, transplant
Filing a grievance or complaint about your care
Understanding your rights as a dialysis patient
Involuntary discharge or transfer concerns
Connecting with kidney transplant waitlists
Mental health and whole health resources
Emergency preparedness planning for dialysis patients
Patient and Family Advisory Council participation

Dialysis Facilities

Quality improvement partnership

Quality Improvement (QI) technical assistance and PDSA support
Home dialysis and modality transition education
EQRS data submission guidance and validation support
ESRD Quality Incentive Program (QIP) performance improvement
Care Compare and Star Ratings technical assistance
NHSN enrollment support
Emergency preparedness planning and disaster response
Staff education and training resources

Transplant Centers

Coordination and referral support

Patient referral coordination and waitlist support
Transplant readiness education for patients and facilities
Transplant center contact information or referral criteria updates
Educational event planning, promotion, and collaboration
Quality Improvement (QI) technical assistance and PDSA support
Request support with dialysis center coordination

Key Resources

Tools & Links for Patients and Facilities

We are building out our full resource library. In the meantime, these CMS and national resources remain available and fully active during the network transition.

TOUCH

CMS Kidney Disease Resources

CMS Kidney Disease Resources Official CMS ESRD program information, forms, and guidanceVisit Website

TOUCH

Medicare Care Compare

Medicare Care Compare Find and compare dialysis facilities in your area Visit Website

TOUCH

National Kidney Foundation

National Kidney Foundation Patient education, peer support, and transplant resourcesVisit Website

TOUCH

American Association of Kidney Patients

American Association of Kidney Patients Patient advocacy, education, and community resourcesVisit Website

Contact Directory

ESRD Network Team

Our staff work across all Networks. Reach out to any team member below — we will make sure your request gets to the right person. To reach staff by phone, call 844.238.1188 and use the extension listed for each team member.

Brandy Vinson

Executive Director