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What We Do

Improving Health Across the Country


Major Customers

  • Centers for Medicare & Medicaid Services

  • US Department of Veterans Affairs

  • State Government Public Health Agencies

  • Foundations

  • Educational Institutions



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Major Projects

Quality Innovation Network – Quality Improvement 

We collaborate with healthcare providers and partners to improve healthcare for 2.5 million people with Medicare  in West Virginia and Pennsylvania.

End-Stage Renal Disease networks

We improve quality and access to care for patients with End Stage Renal Disease in nine states and US Territories.

Health Insurance Navigator

We help residents of Delaware research and signup for low-cost health insurance through the federal marketplace.

Veterans Health Administration External Review

We collect quality of care data from every VHA facility in the country, providing leadership with the information they need to continually transform the quality of care provided to our veterans.

State Public Health Initiatives

We  support state public health agencies by implementing Centers for Disease Control and Prevention (CDC)  projects aimed at improving awareness and utilization of preventive services and appropriate cancer screenings.

Learning and Diffusion

We provide interactive e-learns and timely webinars with a special emphasis on post acute providers through our EDISCO learning platform.


We Get Results

Here are a sampling of improvements resulting from recent projects.

Home Health

$221 million in cost savings and 20,152 averted hospitalizations through support to 6,500 home health agencies across the nation


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Community Coalitions

$86 million in cost savings and 7,500 averted hospitalizations through collaborating with community coalitions and 860 medical providers in five states

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Nursing Homes

5,242 fewer patients on antipsychotic drugs and 2,260 more getting flu shots resulting from collaborative project with  1,200 skilled nursing facilities

Disabled elder woman on wheelchair with nurse