Our Company
Improving Health and Care for Those We Serve
Every Patient, Every Partner



Better healthcare for everyone has been our one and only purpose since 1973.
Many things have changed in healthcare and at Quality Insights during the past 50+ years--priorities, programs, improvement models and personnel. Even our name changed from the West Virginia Medical Institute as we expanded to support quality initiatives across the country.
But the focus from our board to executive leadership and staff remains singular: improving health and care for those we serve.
We strive to be a change agent, trusted partner and integrator of information, ideas and practices among local organizations collaborating to improve care.
In 2025 look to us for data-driven, outcome-focused solutions built on analytics, information technology, education, and training in continuous quality improvement.
We look forward to collaborating with you to improve health and care for the next 50 years.
Our Mission
Our mission statement is simple: to improve health and healthcare. It's been our sole purpose since 1973.
To improve health and healthcare.
To be a leading catalyst for data-driven health and healthcare quality improvement.
Integrity, Equity, Service, Collaboration, Continuous Learning, Data-Driven
Contracting Vehicles
Quality Insights contracts with government agencies, private companies and foundations. To provide ease in accessing our services, we are prequalified on the following contracting vehicles:
Professional Services Schedule: GS-00F-366GA
Network of Quality Improvement and Innovation Contractors: 75FCMC19D0052
Memberships

As a member of AHCA/NCAL, Quality Insights is part of the premier association for long term and post-acute care providers.
Learn More
Civitas Networks for Health is changing the way local health collaboratives work together to transform health care in the United States, turning data into doing. Quality Insights is proud to be involved in this network of change makers.
Learn MoreISO Certification
Key to our service is a commitment to the highest quality work products and continuous improvement. The quality management system at our corporate headquarters (3001 Chesterfield Ave, Charleston, WV) is International Organization for Standardization (ISO) 9001:2015 certified by Perry Johnson Registrars, Inc. (PJR).
By The Numbers
Since 2016
Our Expertise
We help our customers and partners by serving as experts in the following focus areas:
We develop programs and resources that create the motivation and ability to transform behavior.
We foster communities of stakeholders engage in building systems that optimize health.
We transform data into information and insights that help deliver value and drive better decisions.