Company | Quality Insights

Who We Serve

Every Patient, Every Partner

Veterans

We collect data in every VA hospital and clinic nationwide, turning it into actionable reports that help doctors and care teams deliver the highest quality of care.

People with Medicare

We work with nursing home administrators, front-line staff, and patients to improve care through hands-on education and customized technical assistance.

Individuals with Chronic Conditions

We equip clinicians with evidence-based tools, resources, and training to improve outcomes—while also empowering the public to take an active role in their health.

Improving health for everyone has been our one and only purpose since 1973.

Many things have changed in health and at Quality Insights during the past 50+ years--priorities, programs, improvement models and personnel. Even our name changed from the West Virginia Medical Institute as we expanded to support quality initiatives across the country.

But the focus from our board to executive leadership and staff remains singular: improving health for those we serve.

We strive to be a change agent, trusted partner and integrator of information, ideas and practices among local organizations collaborating to improve health.

In 2026 look to us for data-driven, outcome-focused solutions built on analytics, information technology, education, and training in continuous quality improvement.

We look forward to collaborating with you to improve health for the next 50 years.

TOUCH

Mission

To improve health

TOUCH

Values

Collaborate With Us

Contracting Vehicles

Quality Insights contracts with government agencies, private companies and foundations. To provide ease in accessing our services, we are prequalified on the following contracting vehicles:

General Services Administration (GSA)

Professional Services Schedule: GS-00F-366GA

Centers for Medicare & Medicaid Services

Network of Quality Improvement and Innovation Contractors: 75FCMC19D0052

TOUCH

Change Agent

We develop programs and resources that create the motivation and ability to transform behavior.

TOUCH

Connector

We foster communities of stakeholders engage in building systems that optimize health.

TOUCH

Trusted Partner

We transform data into information and insights that help deliver value and drive better decisions.

Our Company

Improving Health for Everyone

Every Patient, Every Partner

Improving health for everyone has been our one and only purpose since 1973.

Our Mission

Our mission statement is simple: to improve health. It's been our sole purpose since 1973.

Contracting Vehicles

By The Numbers

Our Expertise

We help our customers and partners by serving as experts in the following focus areas:

Let Us Help