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5 Steps to 5 Stars

Improve Your Nursing Home's CMS 5-Star Rating: Transform From Struggling to 5-Star Excellence

A Proven Program for Nursing Home Quality Improvement

5 Steps to 5 Stars LogoStruggling with low CMS 5-star ratings? Many nursing home administrators and directors of nursing face the persistent challenge of improving their facility's CMS 5-Star rating while maintaining quality resident care. Whether you're dealing with 1-star or 2-star ratings, managing Special Focus Facility designation, or simply want to boost your current rating, you're not alone in this challenge.

Schedule a quick consultation with one of our nursing home quality improvement specialists to discuss your facility’s unique challenges and quality goals. Together, we’ll create a personalized 5 Steps to 5 Stars action plan tailored to your needs and budget.

Schedule Your Free Consultation Today

 

Why Nursing Home CMS 5-Star Ratings Matter More Than Ever

Your facility's CMS star rating impacts everything from admissions and revenue to staff recruitment and regulatory scrutiny. Research shows that improving from a 1-star to 2-star rating can increase private-pay census by 3-5%—potentially adding hundreds of thousands in annual revenue for a 100-bed nursing home.

Higher CMS ratings help nursing homes:
Attract more residents and families seeking quality care
Increase Medicare and private-pay admissions
Reduce CMS penalties and avoid enforcement actions
Exit Special Focus Facility status when applicable
Recruit and retain quality staff who want to work at well-regarded facilities
Qualify for value-based purchasing programs and ACO partnerships
 

Introducing: 5 Steps to 5 Stars


Comprehensive Nursing Home Quality Improvement Program

This isn't just another nursing home consulting service—it's a comprehensive, data-driven roadmap to sustainable CMS rating improvement, led by nationally recognized long-term care clinical and operational experts who understand the complexities of nursing home operations, CMS compliance, and quality measures.


Proven Results for Nursing Home Quality Improvement

Quality Insights has a proven track record of transforming healthcare outcomes. Our organization has helped hundreds of nursing homes in their quest to improve care quality over the past five years with great results. Examples of improvements from our collaborating nursing homes include:

  • A 100% relative improvement in the number of facilities with at least 75% of staff completing Infection Prevention and Control training
  • A 31% relative improvement rate in the reduction of hospitalizations related to C. difficile infections
  • A 10.5% relative improvement rate in decreasing opioid-related adverse events and associated opioid related citations during survey

These outcomes reflect Quality Insights commitment to advancing safe, high-quality care through targeted training, data-driven strategies, and hands-on support. They also align with CMS quality measures and inspection criteria, driving measurable gains across all domains of the Five-Star Quality Rating System.
 

3MEET YOUR NURSING HOME QUALITY EXPERT

Dr. Jean Storm


Certified Medical Director Specializing in Long-Term Care Excellence

Jean Storm, DO, CMD, CHCQM, brings unparalleled expertise in nursing home quality improvement and CMS compliance to the "5 Steps to 5 Stars" program:

CheckmarkCertified Medical Director (CMD) with specialized certification in long-term care medical direction, QAPI implementation, and regulatory compliance

CheckmarkBoard-Certified Internal Medicine Physician with 23+ years of clinical experience treating complex geriatric populations in nursing home settings

CheckmarkCertified Healthcare Quality Manager (CHCQM) with advanced expertise in nursing home quality improvement methodologies and CMS quality measures

CheckmarkHost of "Taking Healthcare by Storm" Podcast where she interviews leading nursing home experts, administrators, and healthcare quality specialists

CheckmarkPublished Nursing Home Quality Expert regularly contributing evidence-based guidance for nursing home administrators, medical directors, and quality improvement professionals

Dr. Storm's deep understanding of CMS 5-star quality measures, Special Focus Facility requirements, and the day-to-day operational challenges facing nursing home administrators makes her the ideal leader for your facility's rating improvement journey.
 

Why Choose Quality Insights for Your Nursing Home Quality Improvement?
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Certified Medical Director Expertise

Unlike generic nursing home consulting services, this program is led by Dr. Jean Storm, a Certified Medical Director with specialized knowledge in CMS compliance, QAPI implementation, and nursing home quality improvement.
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Customized Nursing Home Solutions

Every nursing home receives a personalized CMS rating assessment and facility-specific improvement strategies—not generic, one-size-fits-all consulting approaches.
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Focus on Sustainable Quality Improvement

The program addresses systemic nursing home challenges like staff education, leadership development, and medical director engagement—not just short-term compliance fixes.
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Free Nursing Home Educational Resources

Leverage Quality Insights’ robust library of no-cost educational tools—including nursing home-specific webinars, evidence-based training modules, and staff development resources—designed to advance professional growth and elevate care quality.
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Proven Track Record in Healthcare Quality

With over 50 years of proven success in healthcare quality improvement and decades of service as a CMS-designated Quality Innovation Network-Quality Improvement Organization (QIN-QIO), Quality Insights brings nationally recognized expertise in nursing home quality, making us a trusted partner in driving measurable and sustained improvement.
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Comprehensive Stakeholder Approach

Our nursing home quality improvement approach incorporates insights from medical directors, administrators, nursing staff, regulatory experts, and industry leaders to ensure comprehensive, effective solutions.
 

FAQs


Frequently Asked Questions About Nursing Home CMS Rating Improvement

Your nursing home residents deserve exceptional care. Your staff deserves a thriving workplace. Your facility deserves recognition for excellence.
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Transform Your Facility
One Star at a Time


Sign up today to be notified about the program launch and discover how "5 Steps to 5 Stars" can transform your nursing home's CMS rating and reputation.

Struggling with your star rating? Let’s talk

We’ll learn about your facility’s unique challenges and quality goals, then build a personalized 5 Steps to 5 Stars action plan that fits your needs and budget. Book your free strategy session today.

Schedule Your Free Consultation Today

This nursing home quality improvement program is brought to you by Quality Insights, a mission-driven nonprofit organization that has been improving healthcare quality for over 50 years.