Let's Do This!


Quality Insights

Who We Are


Our one and only purpose:

Better Healthcare for Everyone


Since our founding in 1973, improving health and care quality has been our rai·son d'ê·tre.


Many things have changed in healthcare and at Quality Insights during the past 50 years--priorities, programs, improvement models and personnel.  Even our name changed from the West Virginia Medical Institute as we expanded to support quality initiatives across the country. 

But the focus from our board to executive leadership and staff remains singular:  improving health and care for those we serve.

We strive to be a change agent, trusted partner and integrator of information, ideas and practices among local organizations collaborating to improve care.

In 2021 look to us for data-driven, outcome-focused solutions built on analytics, information technology, education, and training in continuous quality improvement.

We look forward to collaborating with you to improve health and care for the next 50 years.

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Quality Insights

Who We Help



Clinicians Supported


Partnerships Developed


Patients Impacted

Quality Insights

What We Stand For


Bringing people and information together to improve health.


Through collaboration, the best health outcomes for every person are a top priority in every community.


Continuous Learning

Outstanding Collaboration

Renewing Innovation

Exceptional Integrity

Servant Leadership

Quality Insights

ISO Certification

Key to our service is a commitment to the highest quality work products and continuous improvement. The quality management system at our corporate headquarters (3001 Chesterfield Ave, Charleston, WV) is International Organization for Standardization (ISO) 9001:2015 certified by Perry Johnson Registrars, Inc. (PJR).

Community Support?

We have it!

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