Our Impact

Nationwide & Regional Reach

We work across the country and within local communities to improve health outcomes through long-standing partnerships with healthcare providers, public agencies, and community organizations.

50+ Years

as a nonprofit improving health outcomes.

492

community-based partnerships established across state-based and federal projects.

18.2 Million

Veterans impacted through our work with the VA.

3.3+ Million

Medicare beneficiaries impacted through Quality Innovation Network-Quality Improvement Organization (QIN-QIO) initiatives.

Proven Cost Savings

Our initiatives help reduce unnecessary healthcare spending by improving care processes, preventing avoidable events, and increasing system efficiency.

$1.7B saved from 112,664 fewer avoidable hospitalizations (2020–2024)

$4.5M ROI from nursing home initiatives in PA & WV

$2.6M saved from 380 fewer opioid adverse events (2022–2024)

$883M ROI from community coalition work in PA & WV

$423M saved from 23,933 fewer hospital readmissions (2022–2024)

$127M saved from 10,839 fewer ER visits (2022–2024)

$21M saved from 762 targeted quality improvement initiative referrals in PA & WV nursing homes

Data, Education & Measurable Results

We leverage data-driven insights, expert education, and proven strategies to improve care quality, support healthcare professionals, and achieve meaningful health outcomes across communities.

Data-Driven Excellence

We harness real-time, data-driven analytics to guide care strategies, track outcomes, and ensure program success. Our insights help target support, assess broadband’s impact on health, reveal links between social risks and outcomes, and measure ROI.

Education & Learning

Since 2020, we’ve delivered 6,500+ hours of continuing education to healthcare professionals and supported thousands of providers and facilities with evidence-based tools and training to improve care delivery system-wide.

Measured Health Improvements

Our quality improvement work has led to a 65% relative increase in breast cancer screenings at provider sites in Pennsylvania and a 20% reduction in uninsured individuals in Delaware, demonstrating meaningful outcomes through targeted action.

Kidney Health Achievements

We empower patients with kidney disease through education, support, and care coordination—helping them navigate treatment options and improve their quality of life. We serve over 47,400 dialysis patients annually across 9 states.

11,161

dialysis patients added to kidney transplant waitlists.*

10,778

patients transitioned to home dialysis.*

8,424

patients received kidney transplants.*

2,675

dialysis providers supported annually through the 5-Diamond Patient Safety Program, the only dialysis-specific online patient safety education program in the U.S.

Transforming Health Outcomes

Nationwide & Regional Reach

Proven Cost Savings

Data, Education & Measurable Results

Kidney Health Achievements

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