OUR EXPERT
Kia Wills
Healthcare Performance Optimization and Community Engagement
Kia Wills brings over 20 years of healthcare quality improvement experience, blending expertise in health information management with strategic leadership. She has led large-scale initiatives for CMS, improving nursing home care and chronic disease outcomes through community coalitions and rapid cycle improvement models.
Healthcare Quality Improvement
Implements modern quality improvement principles and practices to enhance healthcare delivery and achieve measurable outcomes.
Regulatory Compliance
Ensures healthcare initiatives meet industry standards and regulatory requirements while maintaining excellence in patient care.
Healthcare Data Analysis
Reviews and creates improvement plans based on statistical healthcare data to drive meaningful change across healthcare systems.
Community Collaboration
Builds effective partnerships between traditional and non-traditional healthcare stakeholders to address complex healthcare challenges.
Project Management
Leads multidisciplinary teams to complete complex healthcare initiatives on time or ahead of schedule with exceptional quality ratings.
ABOUT
Kia Wills, MPA, RHIA
With more than 20 years of progressive experience in healthcare quality improvement, Kia combines expertise in health information management with advanced knowledge of quality improvement methodologies. Throughout her career, she has successfully implemented rapid cycle quality improvement models, created collaborative healthcare communities, and managed hundreds of targeted initiatives that achieved exceptional satisfaction rates. Most recently, she led day-to-day operations of a Centers for Medicare & Medicaid Services’ Quality Innovation Network-Quality Improvement Organization contract where she successfully coordinated widespread improvements in nursing home care and community coalitions focused on improving chronic disease. Her academic background in Public Administration with a concentration in Health Policy provides her with a strong foundation in strategic healthcare management and policy frameworks.
Recent Highlights
Kia Wills has been recognized for creating collaborative care communities, advancing quality improvement in hundreds of nursing homes, and educating future healthcare professionals as an adjunct professor.
-
Highlights
Created 13 comprehensive care communities across Pennsylvania and West Virginia, involving traditional and non-traditional healthcare partners.
Recruited 576 nursing homes into quality improvement networks and oversaw 782 targeted initiatives with a 99% satisfaction rate.
Serves as an Adjunct Professor of Health Informatics and Information Technology at multiple institutions, sharing her expertise with the next generation of healthcare professionals.
STAY CONNECTED WITH KIA
Fill out the form below to get in touch.