When your nursing home’s CMS 5-Star rating affects everything from revenue to resident trust, partnering with the right nursing home consultants can make all the difference.
At Quality Insights, we go beyond traditional consulting. Our 5 Steps 5 Stars program combines hands-on expertise, data-driven strategy, and clinical excellence to help nursing homes transform from underperforming to outstanding—one star at a time.
What Nursing Home Consultants Actually Do—And Why It Matters More Than Ever
In today's competitive healthcare environment, nursing homes face mounting pressure to comply with CMS regulations, attract and retain residents, and deliver high-quality care—all with limited resources. Nursing home consultants step in to provide expert guidance, whether you're:
- Struggling with a 1- or 2-star CMS rating
- At risk of—or currently in—Special Focus Facility status
- Preparing for an upcoming survey
- Looking to optimize staff training and documentation processes
Our consultants don’t just advise—they implement measurable change. With 5 Steps 5 Stars, we tailor solutions to your facility's exact needs and ensure every recommendation drives long-term success.
How Our Nursing Home Consultants Help Improve CMS 5-Star Ratings
More than a consulting service, 5 Steps 5 Stars is a proven roadmap to CMS rating success, designed specifically for nursing homes. We blend regulatory insight, clinical acumen, and operational strategy to tackle challenges that impact your star rating.
\Here’s what sets our program apart:
- Free CMS Rating Assessment and strategy session
- Customized Action Plans based on your unique challenges
- Expert Support from Certified Medical Directors and seasoned nursing home quality specialists
- Access to No-Cost Training Tools and QAPI templates
- Ongoing Coaching to sustain improvements over time
Key Areas Where Our Nursing Home Consultants Deliver Results
- CMS Survey Readiness & Post-Survey Recovery
We conduct mock surveys, correct compliance gaps, and create robust Plans of Correction. Facilities working with us have significantly reduced citations and regulatory risk. - STAR Rating Optimization
Our data-backed strategies have helped facilities move from 1-star to 3-stars and beyond, directly increasing their admissions and reimbursement potential. - Infection Control & Safety Protocols
From hand hygiene to Enhanced Barrier Precautions, we help implement CDC-aligned best practices that reduce infections—and survey deficiencies. - MDS Accuracy & Reimbursement
Maximize appropriate reimbursements with better documentation, coding, and interdisciplinary planning through our MDS optimization support. - Staff Education & Competency
We provide plug-and-play staff training modules, CEU-eligible webinars, and on-demand coaching to improve care delivery from the inside out.
Real Results from Our Nursing Home Consulting Services
In just the past year, our nursing home consulting team has helped facilities:
- Achieve a 100% increase in infection prevention training completion rates
- Reduce C. difficile hospitalizations by 31%
- Cut opioid-related citations by 5%
- Exit the CMS Special Focus Facility program in under 12 months
- Increase private-pay census by 3-5% after raising their CMS rating
Meet One of the Nation’s Leading Nursing Home Consultants: Dr. Jean Storm
Dr. Jean Storm, DO, CMD, CHCQM, leads the 5 Steps to 5 Stars initiative with more than 20 years of long-term care experience. A Certified Medical Director and healthcare quality expert, Dr. Storm is a trusted name in regulatory compliance, QAPI execution, and medical leadership in nursing home settings.
She’s also the host of the “Taking Healthcare by Storm” podcast, where she interviews healthcare leaders about real solutions for nursing homes, and the writer behind our Nursing Home Insights blog.
Why Nursing Homes Choose Quality Insights Over Generic Consultants
- Specialized in Long-Term Care – We focus exclusively on nursing homes, not general healthcare.
- CMS-Focused Solutions – Every improvement ties directly to CMS quality measures and survey criteria.
- Free & Low-Cost Tools – Get access to our full library of templates, trainings, and staff education modules.
- Sustainable Change – We don’t just fix problems—we help you build a system that avoids them in the future.
Book Your Free Consultation: Let’s Talk About Your Stars
Your CMS star rating is more than a score—it’s a reflection of your team, your care, and your community reputation. Whether you’re trying to exit Special Focus status, train your staff, or simply want expert eyes on your upcoming survey prep, we’re here to help.
Schedule a Free Strategy Session Today: Let’s build a path to 5 stars, together.
Frequently Asked Questions About Nursing Home Consultants
Q: What does a nursing home consultant do?
A: They provide expert advice and hands-on support to help nursing homes meet CMS requirements, improve care quality, and raise their 5-Star rating.
Q: How is Quality Insights different from other consulting firms?
A: We’re led by Certified Medical Directors, use CMS-aligned improvement methods, and offer extensive free educational resources—backed by decades of nursing home-specific experience.
Q: Can small or rural facilities benefit from consulting?
A: Absolutely. Our program is customized to your facility size, staffing, and budget to make improvement accessible no matter your circumstances.