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Patients & Families

Helping improve care for you and your loved ones

It is important that patients be involved in their care. It is also important to have patients involved in the work we do. Patients and families can join our project workgroups, which drive change in the dialysis facilities. In these groups, patients and families provide direction and actively help the Network to improve the quality of care that all patients receive.  Click here for more information on QIRN5's Patient Engagement Opportunities, including workgroup information.

QIRN5 is also required by law to investigate complaints and grievances that patients have about their dialysis or transplant facility. For more information, visit the Grievances section of this site.

Patient & Family Resources

Use the linked icons below to navigate resources to assist you or your loved one navigate facility care, COVID-19, grievances, and more.

Other Sources of Support

The table below shows other agencies that can help you with issues not addressed by QIRN5.

What QIRN5 CANNOT help with...

Who CAN help...

Medicare or Social Security

Social Security Office

Questions about Medicare


Financial Help

National Kidney Foundation or the American Kidney Fund

Transportation to Dialysis

Contact the social worker at your unit

Legal Advice

Contact the social worker at your unit


Contact the social worker at your unit