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Patient & Family Engagement

Empowering Partners for Improved Care is a Patient & Family Engagement Module that addresses three focus areas important to CMS:

  • Quality Assessment & Performance Improvement (QAPI): The facility’s governing body will hold monthly QAPI meetings, as is required by the ESRD Conditions for Coverage (§494.110), and include at least one patient/family representative as part of the membership.
  • Life Plan: Facilities will utilize tools developed by the NCC designed to provide patients the opportunity to share their personal experiences, values, preferences and life goals in preparation for plan of care development.
  • Peer Mentoring: Facilities will assist the Network in recruiting appropriate patients to serve as Mentors, supporting them through the training process, and pairing them with Mentees.
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